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Delivery Options

Aqua Intel
balboa
Gecko
Aquark
Aristech
Aqua Excellent

Hot Tubs Delivery

UK Delivery & Installation
FREE – Mainland UK Delivery*

UK Mainland delivery and installation: experience our friendly and professional install team, who will not only bring the hot tub to your home, but actually position in your chosen location – See our delivery video below. *Free Delivery Within 150 Miles Of Our Warehouse – extra charges may occur outside this range.
hot tub delivery

Collection
FREE

Pick up from our warehouse. One of our friendly team members will load your new spa and advise you on the best options for unloading and safe travels.

black diamond spas warehouse

Overseas / International
FREE - Restrictions Apply

Outside UK delivery. We can in most cases deliver a hot tub nearly anywhere so just ask us we will be happy to help! We use a palletised distribution service for this option taking 3-5 days.
Hot Tub Pallet Delivery

Want to know how we deliver our hot tubs?

You’re in luck, watch this short video of our quick and efficient process, from unloading the spa off the truck, to leaving you with a brand new, working hot-tub, ready to be used as soon as possible!!

Swim Spas Delivery

Flatbed Delivery

For swim spas up to 4.3 metres in length, we can deliver using our own flatbed trucks. At the delivery location, appropriate lifting equipment—such as a Hiab wagon, crane, or telehandler—will be required to offload the spa safely. We’re happy to arrange everything for you through our trusted network of crane and equipment partners.

lorry

Lorry Delivery

For swim spas over 4.3 metres, delivery is carried out using a larger flatbed lorry. At the delivery site, offloading equipment such as a crane, Hiab, or telehandler will be needed. Alternatively, if the spa can be placed within 9 metres of the lorry, a Hiab vehicle with sufficient reach can be used to both transport and position the spa. As always, we can handle all logistics on your behalf to make the process as smooth and stress-free as possible.

Swim Spa On Lorry

Collection

You’re welcome to collect your swim spa directly from our warehouse, free of charge. We’ll securely load the spa onto your vehicle or trailer. Please ensure your transport is suitable, as swim spas are large and typically weigh over 1.5 tonnes. If preferred, our installation team can follow you to site on the same day, or return on a later date, to wire in and set up your spa.

Swim Spa On Trailer

Installation: Need further help?

Download our guide on 32A electrical requirements, or 13A electrical requirements, read more about delivery and access tips or contact us.

Hot Tub Buying Guide

In this guide, we will discuss some crucial factors to consider before buying a hot tub. Our expertise in servicing and selling hot tubs ensures that we can provide you with valuable advice that will help you make an informed decision.

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