There’s a lot to consider when buying a hot tub: How many seats do you need? How much space do you have available? What’s your budget? With so many options and features, it can feel overwhelming to decide which model will be the perfect fit for your lifestyle.
That’s where we come in. Our team knows hot tubs inside and out, and we’re here to help guide you through the process. We’ll take the time to understand your unique needs and preferences, ensuring that you choose a hot tub that suits your space, budget, and lifestyle. With our expertise, finding your ideal hot tub is simple and stress-free!
At Black Diamond Spas, we take care of every aspect of your spa experience in-house, from your initial consultation to delivery, ongoing aftercare, and maintenance. Our dedicated Delivery and Service Teams are part of our family, ensuring that every interaction you have with us is smooth and personalised.
This means you’ll see familiar faces every step of the way, especially when it comes to servicing your hot tub. Plus, we offer unlimited after-sale support, making it as easy as possible for you to enjoy your new spa with complete peace of mind.
Even if there isn’t enough space / a clear route to where you want your hot tub placed, we will find a way to get it in for you.
At Black Diamond Spas we have a vast array of knowledge and many contacts within the industry which allows us to solve any problems you may have. This is why we are the UK’s Largest Independent dealer of hot tubs and swim spas.
Hot Tubs will leave our Warehouse on a Flat Bed Truck. The delivery team will then arrive on site and choose the best access route to get your tub into place.
They will then use a special sledge to move the hot tub into place while it’s on its side before lowering it down into place and getting it set up.
A lot of people think running a Hot Tub is way out of their price range, this is not all true! Different factors affect running costs such as size and insulation.
All of our models have the most up to date insulation and we focus massively on using the highest quality insulation available. Check out the average running costs for different models here.
Hot Tubs vary in price largely, smaller inflatable hot tubs can start at around £300 while larger acrylic spas can go as high as £25,000. Ultimately, your needs and wants in a Hot Tub determine the price.
We have a wide variety of tubs and price points for you to take a look at! At Black Diamond Spas we offer the best price point on all hot tubs and swim spas without compromising on quality.
For regular use, we recommend changing the water every 3-4 months. However, if you use your hot tub frequently or have a high number of bathers, you may need to change it more often. Using our ‘Soft & Easy’ chemical system helps keep the water fresher for longer.
Yes! We offer flexible financing options through our finance partner Novuna to make owning a hot tub easier and more affordable. With Novuna, you can find a payment plan that fits your budget. Our team will be happy to walk you through the options to ensure you get the best deal for your needs.
Not at all! Regular maintenance is simple and quick. With the right water care routine and a good-quality filtration system, your hot tub will stay clean and safe to use. At Black Diamond Spas, we provide full guidance on how to maintain your spa, and our unlimited after-sales support means we’re always here to help.
The time it takes to heat a hot tub depends on factors like size, insulation, and the starting temperature of the water. On average, most of our hot tubs take between 8-12 hours to reach the desired temperature. However, with the high-quality insulation used in our models, heat retention is maximised, making reheating much quicker and more energy-efficient.
Absolutely! In fact, many people find that using a hot tub in winter is the best experience. Our hot tubs are designed with industry-leading insulation, meaning they hold heat exceptionally well even in colder months.
It depends on the model. Some smaller plug-and-play hot tubs run off a standard 13-amp outdoor socket, while larger models require a dedicated 32-amp power supply. Our team will advise you on the best setup for your chosen hot tub, and we can recommend a qualified electrician to ensure everything is installed safely and correctly.
Keeping your water clean and balanced is key to enjoying your hot tub. At Black Diamond Spas, we make water care simple with our exclusive ‘Soft & Easy’ all-in-one kit. This is the only chemical system we sell, and it eliminates the need for test strips, pH adjusters, or multiple chemicals. Simply place one tablet in the water each week and add the correct amount of solution—our team will guide you on the exact dosage during setup. With ‘Soft & Easy,’ maintaining your hot tub has never been simpler!
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